Rammy's Ramblings

[Rammy]

Well the "pitbull woman" spray must of worked for me, they came to fix part on water filter chlorinator...took two minutes and handed us a bill for $135.00, i got owner of company on phone and /÷=%:&&£&£((.. the bill was torn up...no charge, only had the system for a year and a half...

You go, girl! Someone tried that on me once. Lets just say I got my way. 15 minutes if work and your gonna charge me for an hour? Ummm, nope!

 

[B&B Happy goats]

Internet was out for quite some time, almost went into BYH withdrawal

 

[B&B Happy goats]

The repair guy lives two street from us....he was on his way home, lol...stopped by to repair it...a day after they said they would....had to go into "pitbull woman" mode....ummmmm really likeing the smell,

 

[Rammy]

Internet was out foe quite some time, almost went into BYH withdrawal

 

[Bruce]

You go, girl! Someone tried that on me once. Lets just say I got my way. 15 minutes if work and your gonna charge me for an hour? Ummm, nope!

They often charge a minimum of 1 hour to make it worth their time to come out. Especially if there isn't a "mileage charge".

 

[Rammy]

Yeah, but if your charging for an hour, you better work for an hour. I got a discount.

 

[B&B Happy goats]

She is correct...mine was free ...never under estimate the power of speaking up, especially when it's the truth !

 

[greybeard]

There are plenty of places, if the hourly rate isn't paid, the service guy would just remove the new part and go on back to the shop.
Most service companies just don't want or need a bunch of drama so they just write it off.

The charges are billed by the hour because the employers pay their techs by the hour and if the tech is on the clock any part of an hour, they get paid for the full hour. That tho, is just part of the equation for a service company. The tech may be getting paid (just as an example) $20/hr, but every hr the business is open, it is incurring expenses. Rent/mortgage, worker's comp insurance,medical insurance plans (if offered) liability insurance for employees' actions, auto insurance, taxes, fees, their own vehicle maintenance costs, operating lic, utility bills, tools, wholesale part deliveries, .....the hourly service call rates have to pay for all that and more.

I don't ever quibble about what the rate is..generally, it is something I cannot do without easily and I know what it costs to run a business.

 

[B&B Happy goats]

The conversation started about a leak in my water system that was installed a year and a half ago, by a local privatly owned company, shouldn't be having a problem in such a short time, and $135.00 for two minutes to replace a plastic tube is astronomical. ....owner agreed their should be no charge....if i hadn't of called...we would be $135.00 lighter in the pocket. ...Reason for speaking up sometimes pays off

 

[greybeard]

Yes, it does. Most installations come with a warranty. It's up to the service company or their equipment supplier (the manufacturer) to honor it beyond the stated period assuming it was out of warranty. Some will, some won't. I'd go so far as to say most won't because it's then $$ out of their pocket and in some cases $$ out of the tech's pocket if he works on wage a + commission basis. Lots of them do.
(since they initially charged you, I assume it was out of warranty.)
Nothing man has ever made is flawless or perfect and many things nature produces suffers from the same type imperfection.