Glad the surgery went well. Time to heal and get it back to normal again. Sorry to hear about issues with the new ATV. That kinda thing shouldn't happen, but does all too often. Not just with big ticket items either. Anything that requires "some assembly" before sale.
When I bought my wheelbarrow, they never spread the cotter keys holding the wheels on. When I got home one wheel was off and no sign of the key or the backing washer. Had to go back to TSC and get replacements for both. They took it off another wheelbarrow to give to me
Those keys weren't spread either. 
