BYC Conversion Questions & Answers (During Conversion)

TAH

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Just thought of something... Do you have any emails from them that you could try to get on thru?
 

Kiki

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Then I downloaded the app twice, and it me too the old BYC!
you are not doing this correctly.
The OLD BYC does not even exist anymore so there is no way it can take you there.


  1. Tap “Web” to open the Browser.
  2. Tap the button at the bottom of the screen, then select “Settings“.
  3. Scroll down and select “Clear all cookie data“, “Clear cache” or “Clear history” as desired.
  4. A dialog should appear where you can confirm your selection. Tap “OK” to proceed.

Have you done these steps?
 

Kiki

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  • Clear All Cookie Data: You can tap this setting, and then in the Clear dialog box that appears, tap OK to clear all cookies from your device.

  • Clear Cache: Any computing device holds information in its cache to help it redisplay a page you’ve visited recently, for example. To clear out that cache, which can also free up some memory on your Kindle Fire HD, tap OK.

  • Clear History: Your Silk browser retains a history of your browsing activity to make it easy for you to revisit a site. However, it’s possible for others who view your browsing history to draw conclusions about your online habits. To clear your history, tap OK in this setting.
 
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