Trouble uploading pictures

Nifty

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I keep getting an error message when i try uploading :/

We need WAY more details. Think of it like going to the Dr.... you can't just go in and say "I can't walk"...

Info we need:

1) Which browser and version are you using (eg., Firefox 3.5.9, Internet Explorer 7, etc.)
2) Have you deleted your internet cache / browser history of files and tried again?
3) Have you tried a different browser? This allows you to test if it is a browser specific problem vs. a computer / network problem. We suggest Google Chrome or Firefox.
4) Copy / paste the exact error message. A screenshot would be great.
5) What are the exact steps you're going through before you have the problem?
 

kdogg331

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We need WAY more details. Think of it like going to the Dr.... you can't just go in and say "I can't walk"...

Info we need:

1) Which browser and version are you using (eg., Firefox 3.5.9, Internet Explorer 7, etc.)
2) Have you deleted your internet cache / browser history of files and tried again?
3) Have you tried a different browser? This allows you to test if it is a browser specific problem vs. a computer / network problem. We suggest Google Chrome or Firefox.
4) Copy / paste the exact error message. A screenshot would be great.
5) What are the exact steps you're going through before you have the problem?


Yeah, sorry for the lack of details haha good point!

Okay so I am on mobile on Chrome, the latest version, I think like 50 something?

I just tried clearing my history, cache on all apps, even the Google activity and keyboard settings, anything that could be cleared. Still did not work.

I did finally get a screenshot of the original image to upload though after a few tries.

I have not tried a different browser but I will try that.

I took a screenshot of the error message but ironically it won't let me post that either...

But basically, I click on upload a file, choose my image, and everything appears to be going fine and then when it hits 100% an error pops up that says there was a problem uploading this image
 

kdogg331

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Okay the screenshot managed to upload this time? I don't know why the issues seem to come and go. Still having issues with the other image though.

But this is the error I am getting.

Screenshot_20170509-222929.png
 

Nifty

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Thanks for all that extra info!!!

Well, the good news is that at least you can do some uploads.

Bad news is that the system isn't providing very helpful info. :(

I'll send you a PM, just a sec.
 

Nifty

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Ok, I was able to duplicate the problem. I think it's because of the size of the image, but I'm not sure. I'm trying to get it fixed! I'll keep you posted.

Thanks @kdogg331
 
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